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OrsaAI-DC

Services

The work starts after the sale

Unboxing the device is the easy part. How quickly a terminal that fails mid-shift comes back is the real measure.

Installation and commissioning

Configuration, testing and user training, quoted under an annual maintenance contract and SLA.

Technical service

Repairs are carried out in Türkiye; the device is not sent abroad.

System integration

ERP and WMS integration by our consultant and developer team, quoted for SAP, Logo, Netsis and in-house software.

Delivery from stock

Common models and supplies are in our warehouse. Your order doesn't wait on an import lead time.

Process

What happens after you order

  1. 01

    On-site survey

    We see the environment: temperature, dust, drop risk, scan distance, shift length. The model recommendation comes from that.

  2. 02

    Demo unit

    Try the device on your own site before deciding. If it doesn't meet expectations, we look at another model.

  3. 03

    Installation and training

    Configuration, system integration and user training. The team uses the device correctly from day one.

  4. 04

    Service and continuity

    Repairs handled in Türkiye and continuous supply of consumables.

Start with a demo unit

Try it on site before you buy. We'll work out the right model for your environment together.